We are a small business solutions provider seeking personable, confident, and honest professionals. We are particularly impressed with people that:

• consider themselves outgoing or friendly, reliable, well groomed
• have a competitive spirit, have tasted some success, and know about peak performance
• possess integrity and practice discretion
• treat people the way they expect people to treat them

As we are in the business of solving people's problems, you hold customer service in the highest regard. Most of our positions involve direct daily contact with your customers, the management and employees of small to midsize organizations in a variety of industries. If you would like to grow with us, email your résumé and a cover letter including salary expectations to our address.

We are currently seeking:

Systems Administrators / Helpdesk Support Specialists

You

• consider yourself a generalist
• possess industry certification, a degree, or equivalent industry experience
• want the responsibility of supporting fifty users and all their associated technology
• are expert in some and familiar with all of the following technologies and processes

  Networking & Communications

  Switches, Routers, Firewalls, Cabling, Appliances

  Servers & Services

  File, Print, Unified Messaging, Database, Application, Virtualization

  Workstations & Peripherals

  Thin-clients, Desktops, Laptops, Operating systems, Application integration

  Help Desk Support

  Documentation, User training

  Management

  Process, Methodology, Quality Assurance

  Security

  Data, Network

Your Responsibilities

• Maintain a satisfied client base with caring customer service
• Contribute to design, implementation, and maintenance of system assets
• Utilize Best Practices in achieving highly reliable systems
• Assist with the development of processes and procedures within the environment
• Identify benefits and risks of new technologies as they apply to your environment
• Provide technical expertise and user training in the use of hardware and software
• Liaise with hardware, software, and communications suppliers
• Escalate issues to your senior team member in a timely fashion
• Use problem management to report on the identification, diagnosis, and resolution of problems
• Celebrate your successes